August 2011 - One Size Does Not Fit All In Disaster Restoration

By Charles Jeffrey – DisasterCare Platinum

One size does not fit all when it comes to disaster restoration - and it is important to ensure that the quality of the insurers’ service providers is suitable to the policyholders they attract.

We feel this should involve the selection of different service providers to suit different schemes operated within larger insurers.

It’s a worrying thought that panel selections could be made on the basis of price by insurers who profess to be in the quality sector of the market, happily this rare but it is a practice that should not gain traction.

The tragedy is that the policyholder or ‘would be’ policyholder is in complete ignorance of the level of service that he/she will receive from an insurer when he needs them most – when he has a material damage claim.  

However, when it’s the time for renewal, then that’s when their voices can be heard and their actions felt if the service they have received falls below par.

It is therefore crucial for insurers to understand the needs of their policyholders and contract suitable disaster restoration services.

DisasterCare Platinum is always careful not seek or take on business for the sake of turnover. We have always been highly selective in approaches to prospective principals, thereby ensuring that the company stays within its chosen sector, receives a fair remuneration for the quality of the service provision and does not get over-run in times of surge – and this has proved to be a successful formula.

Find out more about DisasterCare Platinum at www.disastercare.co.uk

Please don’t hesitate to email Charles.Jeffrey@disastercare.co.uk or call 0845 521 0280