Solving Problems by Delivering Systemised Solutions
Disaster Care's 'value added' comes from highly skilled, competent people, using advanced technology in the correct application.
Systemised drying - The ISDŽ Approach
ISDŽ stands for Intelligent Systemised Drying. The majority of water damage properties in the UK are dried using refrigerant dehumidifiers and air movers or fans that increase evaporation. The ISD SystemŽ is a revolutionary new concept designed to bridge the gap between the policy holder and restoration technician during the period when the technician is not on site. A simple to use remote monitoring system, means the customer can effectively monitor the drying conditions in their property ensuring that their technician and the drying regime in place is working effectively to reduce drying time.
Benefits:
- Faster drying
- Increased customer satisfaction
- Allows constant monitoring 24/7
- Ensures efficient equipment usage - the right amount of equipment on each job
- Ability to audit every drying job, every time
- A simple yet highly scientific solution
Research & Development
There is a constant evolution of equipment and techniques which both influence speed and cost of claims. The USA and Europe are a hot bed of new invention. Our sister company - The National Flood School is constantly visiting manufacturers to assess these innovations. Every piece of equipment which appears to have merit is then tested at the NFS's testing facility. This is a purpose built House which can be flooded with up to 1500 gallons of water at any one time. The Flood House is the only one of it's kind in Europe and has been independently assessed by the IICRC (Institution of Inspection Cleaning and Restoration Certification). Once the NFS is confident in the advantages of the item, it releases the information to Disaster Care, who then implement it's use, where appropriate.
National Flood School representatives were both project manager and technical author in the first UK standard for water damage restoration BSi PAS 64.
In short, Disaster Care has the following:
- Methods to train people in all the required skills.
- Audit Systems which help the operator focus his effort as economically as possible.
- Pricing which allow for flexibility and the personal touch
- The ability to offer a 'tailor made' service.
